Gateway Optimum Transportation

A White Glove Delivery of a glass table into a home in Paradise Valley, AZ. The table top needed to be assembled Glass attached by decorative screws to the Base and placed in the home. With the continued growth of online sales, the supply chain and the understanding of how it works has literally gotten closer to home. We get tasked to manage the logistics of residential home deliveries on a daily basis, whether it is the items professionally packaged at Gateway Crate and Freight or items Freight Forwarded through Gateway Optimum Transportation. A lot of our job is explaining to customers, shippers and consignees, what the supply chain and distribution terminology actually means to them. First transport, last mile, threshold, inside, residential, lift gate, terminal pickup, white glove, product placement, assembly, installation and debrit removal are all terms that we now have to explain to customers who have had, until the advent of online retail, no past experiences with th...